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Our Services |
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Services
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IT organizations should get ready for a new
generation of software that will allow them
to become more agile and responsive to the
ever-changing business needs of the future,
according to experts. Current generation of
software is too rigid, and oftentimes is a
hindrance to business growth, rather than an
enabler of that growth Balaji Infotek�s
technical expertise as system architects and
our domain expertise add value to our
clients. Our in-depth understanding of
customers� Business model enable us deliver
scalable systems in agile way
Our services includes :
Media Solutions
Software Development
Managed Application Services
Application Re Engineering
Services
Web Enabling Services
ERP Solutions
Business Process Outsourcing
Intelligence Solutions
Enterprise Content Management
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B2E |
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BALAJI INFOTEK's B2E strategies combine best
practices and the most established methods of
marketing, customer care, and HR departments. It
is a matter of re-learning to communicate
through messages that are as tailor-made as
possible, in a simple, user-friendly,
interactive, and multi-channel way.
The aim of a B2E digital environment designed in
BI, is to improve not only efficiency but also
employee satisfaction, which in turn increases,
the sense of community and sharing of the
company's values.
The employee can no longer be considered as one
among many, but as an active agent who can
profoundly influence the destiny of his company,
in a continuous, simple and fruitful dialogue.
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CRM |
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BI's CRM consolidates all communications (form
fills, calls, emails, text messages, and
meetings), documents, quotes, purchases, and
tasks associated with each lead and client. Your
entire team can access those details at the
right time–to close a sale or deliver
outstanding service.
Our CRM platform amplifies your sales and marketing, without building huge
teams or blowing your advertising budget. You
can create a sales and marketing engine that
takes sales to a whole new level.
Our CRM makes sending the right message to the right person at
the right time” a reality.
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DMS |
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DMS-Document Management Service, has been built
to provide businesses around the world with
complete security of their organizations
documents. We are focused on serving you with a
platform that keeps your data secured along with
added benefits that make your business
operations seamless.
Our Document Management system provides a
customized solution focused towards creation,
storage, indexing, searching, retrieval and
disposal of documents.
It's an easy to use inexpensive solution for
efficiently and effectively managing your
organization's document needs.
Important features include Rich Media, Audit
trials, Multiple page downloads, Disinheriting
confidential files, local backups, Searching
with OCR and much more.
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E-Business Intelligence
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Our E-BI , is in the practice of leveraging
tools to access and sort data to present
actionable insights about a business's strategic
and tactical goals.
Business intelligence is not just for large
companies. Cloud computing has made business
intelligence far more affordable for small
companies. Using BI dashboards and analytics can
give smaller businesses the insights they need
to scale faster—and make them more
competitive.
Use our BI dashboard tool to track how many
products were sold in a specific time period and
the total profit generated by the product.
Accurate Reports: BI powered inventory reports
can track not just what you have in inventory,
but also where that inventory is located, how
long it will last, and the overall value.
Reports can be sorted by day, week, month, or
year to inform critical supply and ordering
decisions.
Margin analysis: Using BI, you can see how
margin applies across accounts, locations,
channels, and much more. This data can help
businesses hone in on their most profitable
customers and build a business plan to increase
overall profit.
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ERP
Analytics |
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ERP Analytics is a cloud native solution that
helps finance and procurement professionals
uncover underlying drivers of profitability,
improve the use of working capital and control
business expenditures.
Finance and procurement teams can enrich their
analytics beyond what cloud erp provides with
additional data sources by extending the single,
cross functional data model and pipelines and
end user metrics without coding.
This product's unique depth and breadth of
combined analytics and application capabilities
enable organizations to unify financial
analytics across different departments.
Our ERP Analytics will allow us deeper
visibility and insight into the core operations
of our business while extending analytics
capability out to our end users with less
dependency on writing custom reports and data
model maintenance
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RMS |
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Our Resource Management (RM) techniques focus on
the efficient sharing of cloud resources among
multiple users.. RM techniques in cloud are
designed for computing and workload intensive
applications that have different optimization
parameters.
Our RMS Services has helped many organizations
ensure compliance with laws, rules and
regulations , while improving efficiency and
minimizing risk.
Effective vendor oversight creates stronger and
effective relationships between client and
vendor.
Our RMS services provides the client with
reliable, insightful and innovative consulting
services compliance oversight with a
concentration on protecting the consumer while
protecting the Organization.
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Production Services |
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Production services are aimed at designing,
engineering, supporting, and evolving various
software types. Serving mid & large enterprises
and software product companies since 2004, BI
develops quality software for retail, banking,
manufacturing, healthcare, and other Industries.
BI builds software that automates
enterprise-wide processes and covers
interdepartmental information flows, and may
also include transactions with customers,
vendors and partners.
BI also builds software with features that are
unmet by mass-market commercial or free software
to cover the needs of a particular department
within your organization. It fully covers
business-unique and industry-specific functions,
thus it doesn't need time-consuming and
complicated customization as is the case with
market-available software products.
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Data
Conversion |
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At BI, WE carry out outsource data conversion
services. We are leading in data conversion with
industry's best turnaround time offering online
data conversion, PDF conversion services, book
conversion, XML conversion, HTML conversion,
Excel conversion services, etc. We deliver
99.99% accuracy and ensure zero data loss during
the entire data conversion process. You can
count on us for professional and superior data
conversion. Our expert technicians are capable
of bringing to you the best data conversion
services.
Backed by an expert team of data conversion
professionals, we can convert your business data
and information with utmost accuracy and store
the data in an organized database to facilitate
easy data sharing. If you are looking for data
conversion services/ outsource data conversion
services, try our full spectrum of Data
Conversion Services which aligns with your
specific business requirements.
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Data
Processing |
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BI provides the most powerful data processing
platform available. It can process complex
enterprise data using sophisticated business
logic at any scale.
The applications are built graphically and can
run within a batch, streaming, in-memory, or
micro service architecture. High performance,
end-to-end applications run in parallel and are
distributed across containers or networks of
different servers.
It supports distributed checkpoint restart with
application monitoring and alerting. At runtime,
the platform adapts to changes in the data
formats, rules, and infrastructure, providing a
new level of agility.
The platform manages all these technical and
operational foundations so that system
architects, analysts, and developers can focus
on the important parts: the data content and the
business logic.
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Call
Center Operations |
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BI offers a scalable, cloud-based contact-center
platform that leverages Omni channel
technologies to simplify the understanding,
processing and resolution of customer queries.
Harnessing natural language processing (NLP),
artificial intelligence (AI), automated speech
recognition (ASR) and text-to-speech (TTS)
conversion, our contact-center-as-a-service
offering provides a holistic view of the
customer complaints, feedback and sentiment.
An advanced AI engine aids the analysis of query
formats and routes the responses through a
conversational assistant, chatbot or a human
agent.
Our Call Center Services cover voice, mobile,
web, e-mail and social media to enable digital
transformation at low upfront investment and
with fewer full-time resources.
The cloud contact center as a service can be
scaled as per business requirement and
configured to suit different industry verticals
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Medical
Transcriptions |
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Medical transcription services are specific, of
course, to those in the healthcare profession.
Many businesses are able to hire general
transcriptionists to transcribe their audio
files as well. This isn't an option for
healthcare providers. At Balaji Infotek, with
specialized, esoteric industry language, more
complicated formatting, and privacy concerns
related to HIPPA or general security, it's
essential to work with specialized medical
transcriptionists
Medical transcriptionists don't simply
transcribe audio files and hand over a big block
of text. They'll edit and properly format
reports exactly how you need them to, then
safely return them through your EHR or another
secure digital format. Physicians can then
review them and make or request updates if
necessary.
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BPM |
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A Business process management service is more of
an idea as opposed to a physical product or a
business software. It takes an existing set of
processes and helps improve on them in order to
most efficiently provide support for both an
organization's B2B and B2C clients.
Think of it as an optimization of workflow, with
consistent monitoring for improvement. And each
part of the business process is carefully
scrutinized and updated with necessary
recommendations
Managing business processes primarily addresses
issues faced internally within an organization.
However, an implementation of a business process
management strategy could indirectly improve new
client relations, as well as existing
relationships.
Connecting a more effective practice within the
workplace, whether it be offering updated
management systems or rearranging the general
flow, leads to a higher level of productivity.
It's a practice that ultimately saves both time
and resources. So while the intention may be to
help eventually bring in more clients/customers,
this takes a step to the side for important
connections within the line of business and the
IT department
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EEA |
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Enterprises would like the ability to keep
evolving and enhancing their data processing
capabilities while easily leveraging new and
updated tools for document processing. By
decoupling the data management system from the
content management systems, companies have the
ability to evolve and support both these systems
independently to reduce risk while continuing to
innovate each of the separate platforms.
Scenarios for connecting documents/content to
the data management system include:
• Efficient access to content related to the
current information being viewed in the data
management interface
• Creation of content with metadata from an
existing system's values
• Triggering of events in an existing data
system from content activities
A core component of content enabling existing
system interfaces is the ability to allow users
in the data management system to easily access
content related to the data they are viewing in
the data management system. Consider the
following scenarios:
• A claims adjuster working in the Claims
Management application would like to access the
documents for the claim
• A Healthcare professional in the Health
Management system wants to review patient
documents
• A manufacturing employee in the learning
management application needs to train on the
currently approved but not yet released new SOP
for a manufacturing
• An HR employee in the HR system wants to
access the documents for a specific employee
In all of the above cases, the user would want
an easy button for quickly accessing the related
content.
Our integration relies on the developers
constructing a URL that will launch into
document or folder that includes the metadata
about the document or folder
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Developing Web |
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A web application, is an interactive computer
program built with web technologies (HTML, CSS,
JS), which stores (Database, Files) and
manipulates data (CRUD), and is used by a team
or single user to perform tasks over the
internet.
CRUD is a popular acronym and is at the heart of
web app development. It stands for Create, Read,
Update, and Delete. Web apps are accessed via a
web browser such as Google Chrome, and often
involve a login/signup mechanism.
Progressive web applications are a newer type of
web application which behaves like and often
outperforms native applications. They are web
applications which follow a slightly different
methodology involving additional set of
technologies such as service workers, manifests,
push notifications.
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B2C |
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Our analytical tool to gather data about each
customer's individual shopping interests,
shopping history, patterns, frequency, regions
they buy from, age group, occupation, how they
learned about your business, and any issues or
complaints that they have had in the past.
Using this information, you can put together a
thorough profile for each customer, which can
help you offer them all a more customized
shopping experience. Additionally, the
information that you collect from each customer
can help you pick out common factors amongst all
of your customers.
This can further help you identify other
potential customers who share these
characteristics, and target them in places you
know they will see, like online ads on social
media.
Processes like placing and accepting orders and
payments take place over the internet, which can
make things easier for you. Besides simplifying
your sales, B2C ecommerce can also help your
business in ways that a traditional store
can't—like making your store available to
everyone who's online regardless of where they
live, saving physical overhead costs, and
offering all of your buyers a customized
shopping experience.
Learning about all of these advantages can help
you understand what running a B2C ecommerce
business entails and determine whether your
business can really benefit from it.
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B2B |
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At Balaji's Digital B2B Services you can trust
to build the strategy for Successful E-Commerce
Website for your business. All our Marketers
have a Master's degree in Digital Marketing and
over 20 years of experience on Ecommerce and
bespoke marketing campaigns for startups, SME's
and large multinational companies.
We can build and host your e-shop, design the
Branding, Develop and Implement Outstanding
Online Advertising Campaigns, Implement and
Update your SEO, Craft and Run your Google Ads,
take over your Content Management and
Copywriting & more. In Digital B2B Services, our
aim is to make your business Visible and
Attractive Online and Create Additional Revenue
Streams.
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Mobile
Commerce |
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Our mobile web developers create solutions that
work seamlessly across all platforms and
operating systems: smartphone, tablet or laptop
or running iOS, Android.& nbsp;
• Business, needs and requirements analysis.
• User Experience (UX) testing.
• Wire-framing and custom design architecture.
• Project management and a professional
development process.
• Cross-platform mobile development and
extensive integration expertise.
• Rigorous quality assurance (QA) testing.
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Client
Server |
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At BI, client-server model is that its
centralized architecture helps make it easier to
protect data with access controls that are
enforced by security policies.
Also, it doesn't matter if the clients and the
server are built on the same operating system
because data is transferred through
client-server protocols that are
platform-agnostic.
Clients typically communicate with servers by
using the TCP/IP protocol suite . It determines
how to break application data into packets that
networks can deliver, sends packets to and
accepts packets from the network layer, manages
flow control and handles retransmission of
dropped or garbled packets as well as
acknowledgement of all packets that arrive.
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Re-Engineering |
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To help organizations attain their business
goals, we capitalize on our extensive experience
of application re-engineering.
BI has a proven software re-engineering
methodology that appraises the investments in
legacy systems by carefully analyzing the legacy
application set and business logic, and then
mining with a tool-based approach.
Our re-engineering methodology comprises data
migration, a technology migration system using
tool-based reverse engineering, and forward
engineering.
We have proven frameworks and approaches that
help us in driving re-engineering initiatives
for our customers. Our high-level approach to
ensure a smooth transition process includes:
• System/product and environment analysis to
identify the pitfalls and recognize the scope
for re-engineering.
• Planning and strategizing for the solution
development with those that are driven by
customers and align with your business goals.
• Tool driven approaches and integrated
engineering ecosystem for execution using
efficiently laid out reverse engineering and
forward engineering techniques.
• Leveraging data-backed insights to migrate,
test, train, and maintain your product for
better customer experience and easy migration
for customers.
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Maintenance and Support |
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Software maintenance and support services are a
natural addition to our custom software
development service offering. As we have
developed numerous complex software systems, we
have also been maintaining them and providing
related support
We employ an extremely strong team of Business
and System Analysts who use the broadest range
of Business Analysis tools and techniques to
help companies such as yours better formulate
and fulfill their business needs.
Our development team includes several skilled
developers who know how to integrate your
software promptly, optimally, reliably, and
cost-effectively.
We create and tailor above-average solutions for
large-scale companies, businesses of
enterprise-grade, incumbents, industry leaders,
and heavyweights.
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Offshore Development |
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An Offshore Development Center offers the
benefits of effectively extending support for
your organization without hiring talent.
It also provides access to expert resources at
reasonable prices, without having to hire them
and incurring recruitment costs.
Organizations opt for offshore development
centers for developing, testing and deploying
software solutions and applications. An ODC acts
as a remote counterpart to your in-house IT
personnel.
Offshore development centre comes as an
advantage in business situations where the task
at hand is too small to be outsourced and non
cost effective for in-house development.
Not only does an offshore development center
help in this situation, it facilitates ready
availability of resources as per your
expectations at your disposal.
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Modelling |
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With years of excellence in 3D modeling our
service solutions are well suited to all kinds
of computer-generated graphic projects. Our
adept professionals produce interactive product
displays, designs, animations, and content to
exhibit every aspect of your company product to
your customers.
Our 3D product modeling services are integrated
to enable product sales at a brisk pace. Our
talented team projects your company products in
both a realistic and intuitive manner. From the
3D representation of a product concept to 3D
modeling, the BP Team showcases every product
feature to create brand awareness among the
masses. Our creative team combines client
product samples and customer preferences to
create an exciting product outlook.
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Corporate Identity |
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Corporate Identity ensures both external and
internal communications of the company be
consistent. Through visual means, corporate
identity conveys the intangible aspects of a
company.
Present your brand with a unique and
comprehensive visual concept.. We focus on
creating simple, memorable, and enduring brand
images that show the biggest strengths of our
clients' businesses. We help you establish and
strengthen your brand image while promoting your
product or service.
Our top-notch team carefully determines the
specific elements your corporate identity
development needs to engage your target
audience. These are features that both educate
and move your customers.
As a seasoned company, it's our job to make your
ideas come true. Hence, we engineer whatever
concept you think better represents your brand
into a striking and unique logo.
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Web Page Design |
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A responsive & thoughtfully-designed website
helps you keep your leads on your site. Your
website design is a vital asset of your online
presence.
At BI, we mix a potent combination of brand
strategy with a generous splash of creative
juices and blend in the latest trends in Website
UX and UI design and programming as a chaser.
We have built over 100 Websites from e-commerce,
b2c, b2b, non-profit, to social networks. We
even create custom web applications.
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Website Development |
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A responsive & thoughtfully-designed website
helps you keep your leads on your site. Your
website design is a vital asset of your online
presence.
At BI, we mix a potent combination of brand
strategy with a generous splash of creative
juices and blend in the latest trends in Website
UX and UI design and programming as a chaser.
We have built over 100 Websites from e-commerce,
b2c, b2b, non-profit, to social networks. We
even create custom web applications.
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2D/3D Movie Making |
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BI is a one-stop solution. We've all the
resources required in-house. Whether you require
scriptwriters, storyboards, camera crews,
drones, voice-overs, or 2D or 3D animators we
have the crew here.
Experts in making animated content for
education,mythological and region based scripts.
Above all else, we capture the human experience
through insightful storytelling, high quality
video production & captivating animations
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Presentations |
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At BI, we enhance your presentations, videos,
animations and visuals that leave the audience
mesmerized. Harness the power of great visuals
to boost your delivery.
We create effective and impactful visual
communications through presentations, videos,
animations and graphics. Innovative designs,
professional delivery, creative representation
of data and cohesive story boarding makes us
your ideal communication partner. A presentation
design team driven by quality and innovation.
Our team is an amalgamation of presentation
designers, data analysts, marketing experts,
graphics geeks, PowerPoint specialist & seasoned
business consultants, a perfect blend for the
flavor of excellence.
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Interactive Applications |
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BI is well known to craft the most innovative &
eye catchy mobile apps & websites.
We offer a wide range of customized services in
mobile apps, website development, AR-VR
Development, Game Development, Blockchain
Development and much more.
Gamification
Applying specifically tailored gaming mechanics
to engage and capture the audience.
Digital Art
Modeling of 2D/3D authorial visuals to obtain
real-time user insights and ensure customized
services.
VR/MR/AR
Creating immersive experiences to drive business
performance and transform industries from
within.
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